PSW Roles & Responsibilities

What Is Personal Care?

Personal care is a service that is provided to any person in their home or Long-Term Care that meets the supportive, physical, and psycho-social needs of that person. Personal care is provided by an appropriately trained Personal Support Worker and will, at times, require working as a member of a health care team under the supervision of a Registered Health Professional (RHP). Supervision will be required when performing a designated task as delegated by an RHP under the Regulated Health Professions Act.

Personal Support Workers provide care to any person who requires personal assistance with activities of daily living (ADL). They may also provide additional care as delegated by an RHP as needed and when it can be performed safely and within Provincial legislation. PSW’s provide personal care and related paraprofessional services in accordance with an established plan of care. They are typically involved in both personal care tasks and incidental activities of daily living such as housekeeping, meal preparation, socialization, and companionship. However, the Role and Responsibilities of the PSW have increased slightly, with growth occurring yearly to meet the demands of our vulnerable sector.

PSWs Can...

Assist person(s) with activities of daily living

This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.

Perform delegated tasks delegated by an RHP in compliance with the RHPA for which transfer of functional training has been completed

Delegated tasks can include insertion of a digit or instrument into a body cavity, care or procedure under the dermis, and any task or skill needing a physician’s prescription.

Assist with medication and medication reminders

For person(s) in accordance with the established employer or government policy.

Perform light housekeeping duties

Duties include: sweeping and mopping floors, vacuuming, washing dishes, and laundry.

PSWs Must...

Continuously observe person(s) and their environments

They must report and document unsafe conditions and behavioral, physical, and / or cognitive changes to an appropriate supervisor, i.e., family member, employer, care coordinator, etc.

Communicate and demonstrate basic information in accordance with pre-established Plan of Care

This includes daily living, light housekeeping, meal planning, and preparation.

Complete and maintain related records

Documentation includes communication books and progress notes.

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