De-Escalation for PSWs
$69.99
This training provides Personal Support Workers with practical, trauma-informed strategies to
understand, prevent, and de-escalate challenging behaviours in community, long-term care, and
group home settings. Participants explore protective and risk factors, the ABCs of behaviour, the
four phases of behaviour management, and techniques for maintaining calm during crises. Through
case studies and guided reflection, PSWs learn how to respond safely, compassionately, and
professionally while supporting client dignity and well-being.
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- Designed for PSWs