OPSWA / CANSWA Professional Development Centre

De-Escalation for PSWs

2 Hours, Instructor-led | Price - $69.99

$69.99

This training provides Personal Support Workers with practical, trauma-informed strategies to
understand, prevent, and de-escalate challenging behaviours in community, long-term care, and
group home settings. Participants explore protective and risk factors, the ABCs of behaviour, the
four phases of behaviour management, and techniques for maintaining calm during crises. Through
case studies and guided reflection, PSWs learn how to respond safely, compassionately, and
professionally while supporting client dignity and well-being.

No upcoming sessions are currently available.
De-Escalation for PSWs

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  • Schedule: select one cohort and review every required date and time shown on this page before checkout.
  • Attendance: attendance at all sessions in the selected cohort is required for course completion and certificate eligibility.
  • Price: displayed course pricing is in CAD. Review the final amount presented at checkout before submitting payment.
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  • Designed for PSWs